Patient smartphone help for older adults
Friendly, one-on-one support for everyday questions, apps, new phone setup, Bluetooth, safety, and more. No judgment. No confusing jargon.
Your phone, your freedom
Phones can connect you with family, appointments, photos, travel, and the things you enjoy. My Phone Pal helps you understand your device so you can use it independently and safely.
Texting, email, photos, and video calls
Apps, settings, storage, and accessibility
Bluetooth, cars, printers, TVs, and wearables
Scam awareness and safer phone habits
Help that fits your needs
Start with a complimentary consultation. We will help you choose the level of support that makes the most sense.
Highest level of support
$350 / month
For families who want fast access, ongoing help, and peace of mind.
Best ongoing value
$89 / month
Dependable support for people who want regular help.
Flexible support
$50 / 45 minutes
Ideal for a specific question, problem, or lesson.
New device
Starting at $80
Membership details and scheduling policies are reviewed before enrollment. My Phone Pal will never ask you to send passwords or one-time security codes by text or email.
For senior centers, libraries, communities, and local organizations
Offer approachable workshops that help participants use their phones with more confidence, safety, and independence.
$20 per person
Five-person minimum or $100 minimum.
$250 to $350
One 60-minute workshop.
$1,000 per month
Four scheduled workshops.
Getting started is easy
Choose a time and tell us what you would like help with.
We will recommend a one-time session, setup service, or membership.
Get patient guidance and clear next steps you can use on your own.
Peace of mind for the whole family
My Phone Pal gives older adults a patient person to call while helping adult children feel confident that their loved one has reliable support.
Talk through your family’s needs →
Complimentary consultation
Book a free 15-minute phone consultation. We will learn what you need, answer questions, and help you choose the right next step.
Common questions
Common iPhone and Android questions, apps, settings, Bluetooth devices, tablets, printers, smart TVs, wearables, and everyday connected technology.
Phone and video sessions are available. In-person availability can be discussed during your complimentary consultation.
Yes. With the customer’s approval, a family member may join or help coordinate support. VIP includes coordination with one approved family member.
No. We can guide you through signing in, but you should never send passwords, card numbers, or one-time security codes by text or email.
That is what the free consultation is for. We will recommend the simplest reasonable option.
Questions or partnership inquiries
Use this form for organization workshops, family questions, or help booking a consultation.
Email: help@myphonepal.org
